Shipping Policy

Last Updated: September 18, 2026

Thank you for shopping with MBKPLTGoods.

We are committed to providing clear shipping information and a reliable delivery experience for our customers. Because many of our T-shirts, baseball jerseys, Hawaiian shirts, hoodies, sweatshirts, and other apparel products are made to order, each order requires production time before it can be shipped.

Please review this Shipping Policy for information about production times, shipping fees, estimated delivery times, tracking, supported shipping destinations, address changes, and delayed or missing packages.

1. Shipping Destinations

MBKPLTGoods currently accepts orders and ships products only within the United States. We deliver to valid residential and commercial addresses in the 50 U.S. states and the District of Columbia.

We do not currently offer international shipping. Orders with a shipping address outside the United States are not accepted and cannot be fulfilled. If an order is submitted with an unsupported shipping destination, it may be canceled and any amount collected for that order will be refunded to the original payment method.

Available shipping methods are displayed during checkout. Shipping to U.S. territories and APO, FPO, or DPO addresses is available only when the destination and a valid shipping method are shown at checkout.

2. Print-on-Demand Production

Many MBKPLTGoods products are created through a print-on-demand production process.

This means an item is produced after an order has been placed and payment has been successfully confirmed. Products are not necessarily stored as finished inventory before purchase.

Production may include:

Order verification
Product preparation
Printing or decoration
Quality review
Packaging
Transfer to the shipping carrier

3. Production Time

Our estimated production time is:

2–5 business days

Production begins after:

Payment has been successfully confirmed.
The order details have been received.
The order has passed any required verification.
The product is accepted for fulfillment.

Business days do not include weekends or public holidays.

Production may take longer during:

Peak shopping periods
Major holidays
Promotional events
Unusually high order volumes
Product availability disruptions
Technical or fulfillment delays

Production time is separate from shipping transit time.

4. Order Cut-Off Time

Our daily order cut-off time is:

2:00 PM Pacific Time (PT)

Orders placed after 2:00 PM PT may begin processing on the next business day.

The cut-off time does not guarantee that an order will enter production or ship on the same day. All orders remain subject to payment confirmation, order verification, product availability, and fulfillment capacity.

5. Estimated Shipping Times

Estimated delivery times begin after production has been completed and the package has been transferred to the shipping carrier.

United States

Estimated shipping time:

5–7 business days

This timeframe is an estimate and is not a guaranteed delivery date.

Actual delivery time may be affected by:

Destination state and ZIP code
Shipping carrier operations
Local delivery conditions
Remote delivery locations
Seasonal shipping volume
Public holidays
Severe weather
Transportation disruptions
Incorrect or incomplete shipping information
Circumstances outside our reasonable control

Production time and shipping time must be added together when estimating the total time required to receive an order.

6. Shipping Costs

MBKPLTGoods charges a flat shipping fee of:

$6.50 USD per order

The applicable shipping cost will be displayed during checkout before payment is completed.

Additional charges may apply in certain circumstances, including:

Remote delivery locations
Address correction fees
Packages returned to the sender
Reshipment requests
Special carrier or delivery requirements

Any additional charge collected directly by MBKPLTGoods will be disclosed when applicable.

7. Sales Tax

Applicable sales taxes or other required charges may be calculated and displayed during checkout.

Sales tax is determined according to the shipping address and applicable state and local requirements. Because MBKPLTGoods currently ships only within the United States, international customs duties, import taxes, and VAT do not apply to orders accepted through our store.

8. Order Tracking

Tracking information will normally be sent to the email address used during checkout within:

24–48 hours after the order has been shipped

Please note that tracking information may not update immediately after a tracking number is created. Shipping carriers may require additional time to scan the package and display its first tracking event.

Customers are responsible for providing a valid and accessible email address when placing an order.

If you have not received tracking information after your estimated production period has passed, please:

Check your spam or junk email folder.
Confirm that the email address entered during checkout was correct.
Contact our customer support team for assistance.

9. Multiple Packages

An order containing multiple products may be produced or fulfilled by different facilities.

As a result:

Products from the same order may arrive separately.
Multiple tracking numbers may be provided.
Packages may arrive on different dates.
One product may be delivered before another product from the same order.

Receiving separate packages does not necessarily mean that an item is missing from the order.

10. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please verify:

Recipient name
Street address
Apartment, unit, or suite number
City
State
ZIP code
Country (must be United States)
Telephone number, when requested

MBKPLTGoods is not responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated shipping information provided by the customer.

11. Address Changes

Customers may request a shipping address change within:

12 hours after placing the order

Address change requests should be sent immediately to:

support@mbkpltgoods.com

Please include:

Your full name
Order number
Email address used during checkout
Original shipping address
Correct shipping address

Address changes are not guaranteed.

Once production, fulfillment, packaging, or shipping has begun, we may no longer be able to update the delivery address.

Additional fees may apply if a package must be redirected, returned, or reshipped because of an address error.

12. Order Changes and Cancellations

Customers may request an order change or cancellation within:

12 hours after placing the order

Requests may include:

Order cancellation
Shipping address correction
Recipient information update
Changes to certain product options

Because our products are made to order, changes or cancellations may no longer be possible once production or order processing has started.

Submitting a request within 12 hours does not guarantee that the request can be completed. Our support team will review the order status and confirm whether the requested change or cancellation is still possible.

13. Delayed Shipments

Although we work to provide reliable delivery estimates, delays may occur after an order has been shipped.

Possible causes include:

Carrier processing delays
Severe weather
Transportation disruptions
Public holidays
High seasonal shipping volume
Local delivery restrictions
Incorrect delivery information
Remote destination conditions
Events beyond our reasonable control

Delivery estimates are not guaranteed.

MBKPLTGoods is not responsible for carrier delays that occur after a package has been transferred to the applicable shipping provider. However, our support team will assist with available tracking information and shipment investigations where possible.

14. Lost Packages

A package may be considered potentially lost when:

Tracking has not updated for an unusually long period.
The estimated delivery window has passed by a significant amount.
The shipping carrier confirms that the package cannot be located.
The package is returned or otherwise identified as undeliverable.

If you believe your package is lost, please contact us with:

Your full name
Order number
Tracking number
Shipping address
A description of the issue

We may ask the customer to contact the shipping carrier or cooperate with an investigation.

Replacement or refund eligibility will be determined according to the available tracking information, carrier investigation, and our Return and Refund Policy.

15. Packages Marked as Delivered but Not Received

If tracking shows that a package was delivered but you cannot locate it, please:

Check all entrances, porches, mailrooms, and nearby delivery areas.
Ask household members or neighbors.
Contact reception staff or building management.
Review security camera footage, if available.
Contact the shipping carrier directly.
Confirm that the shipping address entered during checkout was correct.
Allow a short additional period, as some carriers may mark a package as delivered before completing the final handoff.

Please contact MBKPLTGoods if the package remains missing after completing these steps.

We will assist with a carrier investigation where possible. However, we may be unable to provide a refund or replacement when the carrier officially confirms successful delivery to the address provided by the customer.

Each claim will be reviewed based on the tracking record, carrier response, delivery evidence, and other available information.

16. Failed Delivery Attempts

Customers are responsible for monitoring tracking information and being available to receive a package when required.

A delivery may fail because of:

No authorized recipient being available
Restricted building access
An incomplete address
An incorrect telephone number
Failure to collect a package
Refusal to accept delivery

If a package is returned because of a failed delivery attempt, additional shipping fees may apply before it can be sent again.

Original shipping charges may not be refundable.

17. Returned-to-Sender Packages

A package may be returned to the sender because of:

An incorrect or incomplete address
An unclaimed package
Repeated failed delivery attempts
Refusal by the recipient
Local carrier restrictions

If a package is returned, please contact us.

Depending on the circumstances, the customer may be required to pay an additional shipping fee before the package can be reshipped.

Refund or replacement eligibility will be reviewed under our Return and Refund Policy.

18. Damaged Packages or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within:

30 days of delivery

Please provide:

Your full name
Order number
A description of the issue
Clear photographs or videos of the product
Photographs of the packaging
A photograph of the shipping label, when applicable

Please do not return an item before contacting us and receiving instructions.

Eligible claims may qualify for a replacement or refund under our Return and Refund Policy.

19. Contact Us

For questions about production, shipping, tracking, delivery, or an existing order, please contact us:

Brand: MBKPLTGoods
Owned and Operated By: MBKPLT LLC

Registered Business Address:
131 Continental Dr, Suite 305
Newark, DE 19713
United States

Email:
support@mbkpltgoods.com

Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM Pacific Time (PT)

When contacting us about an existing order, please include your full name, order number, and the email address used during checkout.