Privacy Policy

Last Updated: August 2, 2026

At Vustronexis, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Vustronexis collects, uses, discloses, retains, and protects personal information when you:

• Visit or interact with our website

• Browse or purchase our products

• Create or manage an order

• Subscribe to marketing communications

• Contact our customer support team

• Otherwise interact with Vustronexis

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Vustronexis is an online print-on-demand apparel store offering products such as T-shirts, baseball jerseys, Hawaiian shirts, hoodies, sweatshirts, and other apparel styles.

For the purposes of applicable privacy laws, Vustronexis is responsible for the personal information described in this Privacy Policy unless otherwise stated.

Our contact information is provided at the end of this policy.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you provide when you place an order, contact us, subscribe to communications, or use our website, including:

• Full name

• Email address

• Telephone number, when provided

• Billing address

• Shipping address

• Recipient name and delivery information

• Order number

• Products, sizes, quantities, and other order details

• Billing and transaction information

• Account information, when account features are available

• Customer support messages

• Return, refund, cancellation, or replacement requests

• Photographs or videos provided in connection with a product issue

• Reviews, feedback, survey responses, or other communications

Please do not send us complete payment card numbers, card security codes, account passwords, or other highly sensitive payment credentials by email.

Information Collected Automatically

When you access or use our website, we and our service providers may automatically collect certain technical and usage information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Language and regional settings

• General geographic area derived from an IP address

• Pages viewed

• Products viewed

• Search and browsing activity

• Referring website or source

• Date and time of access

• Shopping cart activity

• Checkout activity

• Cookie identifiers

• Advertising or analytics identifiers

• Website performance and error information

• Security and fraud-prevention data

Information Received from Third Parties

We may receive information from third parties involved in operating our store, including:

• Payment processors

• Shipping carriers

• Print-on-demand production and fulfillment partners

• Website and e-commerce service providers

• Analytics providers

• Advertising and marketing providers

• Fraud-prevention and security providers

• Customer support providers

• Social media or referral platforms

The information received may include transaction status, shipment status, delivery information, fraud-risk indicators, advertising interactions, or other information needed to provide and protect our services.

3. How We Use Personal Information

We may use personal information to:

• Process and confirm orders

• Verify payments and transactions

• Produce print-on-demand products

• Arrange shipping and delivery

• Send order confirmations and tracking updates

• Manage cancellations, returns, replacements, and refunds

• Respond to customer questions and support requests

• Confirm product, size, recipient, or shipping information

• Communicate about order delays or delivery issues

• Maintain customer accounts and shopping carts

• Detect, investigate, and prevent fraud or unauthorized activity

• Protect our website, customers, and business operations

• Troubleshoot website errors and improve performance

• Analyze how customers use our website

• Improve products, website content, and customer experience

• Personalize website content where permitted

• Measure marketing and advertising performance

• Send promotional communications when permitted

• Maintain financial, tax, transaction, and business records

• Establish, exercise, or defend legal claims

• Comply with applicable laws, regulations, and legal requests

• Enforce our terms, policies, and agreements

We do not use personal information for purposes that are materially different from those described in this policy without providing appropriate notice where required.

4. Legal Bases for Processing

For customers located in the European Economic Area, the United Kingdom, or other locations where a legal basis is required, we may process personal information based on:

Performance of a Contract

We process information when necessary to:

• Accept and manage an order

• Process payment

• Produce a product

• Arrange delivery

• Provide order-related customer support

• Manage eligible cancellations, refunds, or replacements

Legitimate Interests

We may process information for legitimate business interests, including:

• Operating and improving our website

• Providing customer service

• Preventing fraud and abuse

• Protecting website security

• Understanding store performance

• Maintaining accurate business records

• Promoting our products where permitted

We consider the potential impact on customers before relying on legitimate interests.

Legal Obligations

We may process and retain information when necessary to comply with:

• Tax and accounting requirements

• Consumer protection laws

• Fraud-prevention obligations

• Regulatory requirements

• Court orders or lawful government requests

• Other applicable legal obligations

Consent

We may rely on consent for certain activities, including:

• Optional marketing communications

• Non-essential cookies

• Certain advertising or analytics technologies

• Other processing activities where consent is legally required

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Payment Information

Payments may be processed through third-party payment providers, including:

• Stripe

• PayPal

When you submit payment information, it is transmitted to the applicable payment provider for processing.

Vustronexis does not directly store complete credit or debit card numbers, card security codes, PayPal passwords, or complete payment credentials.

We may receive limited payment-related information, such as:

• Customer name

• Billing address

• Payment method type

• Transaction identifier

• Payment status

• Currency and transaction amount

• Limited card details, such as the card brand and last digits

• Fraud or payment-verification results

Payment providers process personal information according to their own privacy policies, security procedures, and terms.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

These technologies may be used to:

• Keep the website functioning

• Remember language or shopping preferences

• Maintain shopping cart contents

• Support login or account functions

• Complete checkout

• Analyze traffic and website performance

• Understand how visitors use product pages

• Detect fraud and security threats

• Measure marketing campaigns

• Display or measure advertising where permitted

• Improve the overall shopping experience

Essential Cookies

Essential cookies support core website functions, including security, shopping carts, checkout, and order processing. The website may not function properly without these technologies.

Analytics and Performance Cookies

These technologies help us understand website traffic, page performance, visitor interactions, and technical errors.

Advertising and Marketing Cookies

Where used, these technologies may help deliver, personalize, or measure advertising and promotional campaigns.

Where required by applicable law, non-essential cookies will be used only after obtaining the appropriate consent.

You may manage cookies through:

• Our cookie consent tool, when available

• Your browser settings

• Your device settings

• Relevant advertising preference tools

Disabling certain cookies may affect website functionality, shopping cart features, checkout, or other services.

7. Global Privacy Control and Browser Signals

Some browsers and extensions allow users to send privacy preference signals, such as the Global Privacy Control.

Where required by applicable law, we will process recognized opt-out preference signals as a request to opt out of applicable sales, sharing, or targeted advertising activities.

Because there is not a universally accepted standard for every browser-based “Do Not Track” signal, our website may not respond to all such signals.

8. How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.

These parties may include:

Payment Processors

Payment information may be provided to Stripe, PayPal, banks, card networks, and other financial service providers to authorize and process transactions.

Production and Fulfillment Partners

Because Vustronexis sells print-on-demand apparel, order information may be shared with production and fulfillment partners that print, manufacture, package, or prepare products for delivery.

This information may include the ordered product, design, size, quantity, customer name, and shipping address.

Shipping and Delivery Providers

We may share recipient and delivery information with shipping carriers, logistics providers, customs authorities, and local delivery partners.

Website and Technology Providers

We may use hosting, e-commerce, data storage, email, security, website maintenance, and technical service providers.

Analytics and Marketing Providers

Where permitted, information may be shared with analytics, advertising, social media, and marketing service providers to measure website activity or promotional performance.

Professional Advisers

Information may be disclosed to accountants, attorneys, insurers, auditors, consultants, and other professional advisers when reasonably necessary.

Legal and Regulatory Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to a court order, subpoena, or lawful government request

• Investigate fraud or illegal activity

• Protect customers or the public

• Enforce our policies or agreements

• Establish, exercise, or defend legal claims

Business Transactions

If Vustronexis is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction, subject to appropriate protections.

9. Sale, Sharing, and Targeted Advertising

Vustronexis does not sell personal information in exchange for money.

Depending on the technologies used on our website, certain disclosures involving advertising cookies or similar identifiers may be considered “sharing,” “sale,” or processing for targeted advertising under some privacy laws, even when no money is exchanged.

Where applicable, customers may have the right to opt out of these activities through:

• A cookie preference tool available on our website

• A “Do Not Sell or Share My Personal Information” option, when legally required

• A recognized opt-out preference signal

• A request sent to our support email

We do not knowingly sell or share the personal information of children under 16 for cross-context behavioral advertising.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The length of the customer relationship

• Order production and delivery requirements

• Customer support needs

• Return, refund, replacement, or dispute periods

• Fraud-prevention and security needs

• Tax, accounting, and recordkeeping obligations

• Applicable statutes of limitation

• Legal, regulatory, or contractual requirements

Different categories of information may be retained for different periods.

When personal information is no longer reasonably required, we may delete, anonymize, aggregate, or securely restrict access to it, subject to applicable law and technical limitations.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access

• Accidental loss

• Improper use

• Unauthorized alteration

• Unauthorized disclosure

• Destruction

These measures may include:

• SSL encryption during website transmission

• Secure third-party payment processing

• Access controls

• Account authentication

• Fraud-prevention tools

• Security monitoring

• Restricted access to customer information

• Use of established service providers

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the security of their devices, email accounts, passwords, and account credentials.

12. International Data Transfers

Vustronexis serves customers in multiple countries.

Personal information may be processed, stored, or transferred in the United States or other countries where our service providers, payment processors, fulfillment partners, shipping carriers, or technology systems operate.

These countries may have privacy laws that differ from those in your country of residence.

Where required by applicable law, we use appropriate measures intended to protect personal information during international transfers. These measures may include contractual protections or other legally recognized transfer mechanisms.

13. Automated Fraud and Security Screening

We and our service providers may use automated systems to identify transactions that may involve fraud, unauthorized payments, security threats, or violations of our policies.

These systems may evaluate information such as:

• Transaction details

• Billing and shipping information

• Device information

• IP address

• Order history

• Payment verification results

• Fraud-risk indicators

An order identified as potentially high risk may be delayed, manually reviewed, canceled, or refunded where appropriate.

Where applicable law provides rights concerning solely automated decisions that produce legal or similarly significant effects, you may contact us to request additional information or review.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Know whether we process your personal information

• Request access to personal information

• Obtain a copy of certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of processing

• Object to certain processing

• Withdraw consent

• Request data portability

• Opt out of certain targeted advertising

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information

• Appeal certain decisions regarding a privacy request

• Lodge a complaint with an applicable data protection authority

• Receive equal service and pricing when exercising a privacy right

These rights are not absolute. A request may be limited or denied when an exception applies, including when information must be retained to complete a transaction, comply with law, prevent fraud, protect security, resolve disputes, or exercise legal rights.

15. California Privacy Rights

Where the California Consumer Privacy Act, as amended, applies to Vustronexis, California residents may have the right to:

• Know the categories of personal information collected

• Know the categories of sources from which information was collected

• Know the purposes for collecting, using, selling, or sharing information

• Know the categories of third parties receiving information

• Request access to specific pieces of personal information

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Opt out of the sale or sharing of personal information

• Limit certain uses or disclosures of sensitive personal information

• Receive non-discriminatory treatment for exercising privacy rights

We will not unlawfully discriminate against a customer for submitting a valid privacy request.

Nothing in this section states that Vustronexis is subject to a particular privacy law when the legal thresholds or conditions for that law do not apply.

16. EEA and United Kingdom Privacy Rights

Where the GDPR or UK GDPR applies, individuals may have rights including:

• Access to personal information

• Rectification of inaccurate or incomplete information

• Erasure of certain information

• Restriction of certain processing

• Objection to processing based on legitimate interests

• Objection to direct marketing

• Data portability

• Withdrawal of consent

• Rights relating to certain automated decisions

• The right to complain to a competent supervisory authority

You may unsubscribe from marketing emails at any time. Withdrawing from marketing does not prevent us from sending necessary transactional communications about an order.

17. Exercising Your Privacy Rights

To submit a privacy request, email:

support@mbkpltgoods.com

Please include:

• Your full name

• The email address associated with your orders or account

• The country or state where you reside

• The specific right you wish to exercise

• A clear description of your request

We may request additional information to reasonably verify your identity and protect your information from unauthorized access or deletion.

We will use information submitted for verification only to evaluate and respond to the request.

Where legally permitted, an authorized agent may submit a request on your behalf. We may require proof of authorization and may also ask you to verify your identity directly.

We will respond within the period required by applicable law. If additional time is legally permitted and reasonably necessary, we will notify you.

18. Marketing Communications

Where permitted, we may send promotional emails about:

• New products

• Seasonal collections

• Special offers

• Store updates

• Other Vustronexis news

You may unsubscribe at any time by:

• Selecting the unsubscribe link in a marketing email

• Contacting us at support@mbkpltgoods.com

After unsubscribing, you may still receive non-promotional communications, including:

• Order confirmations

• Payment notifications

• Production updates

• Shipping and tracking information

• Policy or service notifications

• Responses from customer support

19. Children’s Privacy

The Vustronexis website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13.

If we learn that personal information was collected from a child under 13 without legally valid parental or guardian consent, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has submitted personal information may contact us at:

support@mbkpltgoods.com

20. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Vustronexis does not control and is not responsible for the privacy, security, content, or practices of third-party services.

We encourage customers to review the privacy policies of third parties before submitting personal information to them.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations

• Website features

• Service providers

• Technology

• Legal or regulatory requirements

• Privacy and security practices

When this policy is updated, we will revise the “Last Updated” date at the top of the page.

Material changes may also be communicated through the website or another appropriate method when required.

Continued use of our website after an updated policy becomes effective means that your information will be handled according to the updated policy, to the extent permitted by law.

22. Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy rights request, please contact us:

Vustronexis

Address:
17036 S Harlan Rd
Lathrop, CA 95330
United States

Email:
support@mbkpltgoods.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM Pacific Time (PT)