Contact Us
Last Updated: August 2, 2026
We’re here to help make your shopping experience with Vustronexis clear, convenient, and reliable.
Whether you have questions about a product, sizing, an existing order, production, shipping, delivery, returns, or refunds, our customer support team is ready to assist you.
As a print-on-demand apparel store serving customers worldwide, we understand that customers may need additional information before or after placing an order. Please contact us using the information below, and our team will respond during our regular support hours.
Get in Touch
Vustronexis
Address:
17036 S Harlan Rd
Lathrop, CA 95330
United States
Email:
support@mbkpltgoods.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM Pacific Time (PT)
Customer Support
Our support team can assist you with:
- Product details and available apparel styles
- T-shirts, baseball jerseys, Hawaiian shirts, hoodies, and sweatshirts
- Product sizing and size guide questions
- Print-on-demand production information
- Order status and order-related questions
- Shipping and delivery information
- Returns, refunds, and replacement requests
- General customer service questions
When contacting us about an existing order, please include your full name, order number, and the email address used to place the order. Providing this information will help our support team locate your order and assist you more efficiently.
Product and Sizing Questions
Because our store offers different apparel styles and product types, sizing, materials, fit, and product details may vary between items.
We encourage customers to review the product description and size guide shown on each product page before placing an order. If you need help understanding a product’s measurements, fit, design, or production details, please contact us before completing your purchase.
Order and Shipping Assistance
Many Vustronexis products are made specifically for the customer through a print-on-demand production process. As a result, each order may require production time before it is shipped.
For questions about production, shipment tracking, delivery, or an order that has not arrived as expected, please contact our customer support team with your order information.
Returns, Refunds, and Replacements
If you experience an issue with your order, please contact us and provide your order number, a description of the issue, and any relevant photographs when applicable.
Return, refund, and replacement requests are reviewed according to the terms stated in our Return and Refund Policy.
Our Commitment
At Vustronexis, we are committed to providing clear communication, helpful customer service, and a reliable online shopping experience.
Thank you for choosing Vustronexis. We appreciate the opportunity to help you find creative apparel that reflects your personality, interests, and individual style.